Transport Ministry instructs affected Cobalt Air passengers

The Ministry of Transport, Communications and Works has issued an announcement giving instructions to passengers affected by the cease of operations of Cobaltair Ltd.

According to the announcement, passengers that were due to fly on the 17th or 18th October 2018 on the cancelled Cobaltair flights, are kindly requested to secure a single one-way Economy Class ticket for their repatriation. Passengers will have to present the evidence of their booking (boarding pass, receipt) to the Accounts Department of the Ministry of Transport, Communications and Works.

For more information in regards to how and when the claim will be made, a subsequent press release will follow. Alternatively, passengers that were due to fly on the cancelled flights of the 17th and 18th but have not yet issued any tickets may call at any of the telephone numbers below to assist them in issuing a one-way ticket for their repatriation.

All other passengers, Cypriots and non-Cypriots, who were due to travel up to and including 24th October 2018, and wish to return to their place of residence, are kindly requested to call the numbers below to secure a single one-way ticket in economy class for their repatriation. The cost of their repatriation will be covered by the Republic of Cyprus:

Top Kinisis: 22869999

Orthodoxou Travel: 24841100

Passengers who purchased tickets by Debit or Credit Cards can contact their Banks for information regarding possible reimbursement.

The Ministry of Transport, Communications and Works would like to clarify that the above arrangements do not constitute legal obligations of the Republic of Cyprus, but they are undertaken in an effort to facilitate the stranded passengers.

Additionally, the Ministry would like to stress out the fact that the above arrangements do not exempt Cobaltair Ltd from any liabilities against their customers.

Source: Cyprus News Agency